Audio Ecstasy Productions strives to put forth the best products our manufacturing capabilities will allow. All items are hand-crafted with a fine attention to detail, hand-wired to insure proper point-to-point connection, and all products are thoroughly tested before leaving the shop.
We reserve the right to refuse service to anyone at any time. We reserve the right to cancel any transaction at any time with full refund to buyer as necessary. We offer 100% buyer anonymity and identity protection. No information is disclosed at any time.
When buyer sends payment, they are agreeing to our terms and conditions 100%. It is buyer's responsibility to review our policies before making payment.
All sales are final.
We take care in shipping to secure a proper delivery of your item. Our shipping mediums include mainly the United States Postal Service, as well as parcel services such as UPS and FedEx as required per order. We strive to fulfill our orders in a timely manner, and usually ship within 1-2 day(s) of payment. This will vary depending upon the nature of the order, and the availability of components.
Parcels are protected and securely prepared for shipping. Packaging is determined on a per-order basis. If the customer has special shipping & handling instructions they are to be made clear prior to purchasing.
Shipping can be combined on any number of items or orders being sent to the same recipient address. Special instructions are to be made clear prior to purchase.
We ship almost anywhere in the world! Due to customs and tariff regulations, any order that is to be shipped outside of the United States is subject to approval of Audio Ecstasy Productions first. Please contact us as soon as possible regarding international shipping.
Quality of our products is established through a comprehensive process, including diagnostic tools and play-testing. All products that leave the shop adhere to our strict standards and operate at 100% efficiency. We do not offer a standard return policy. We also understand the exertion of live performance, and sometimes items need to be repaired. We offer total wiring repair for any of our products minus shipping.
- Artwork is only included for selected products, and is an additional fee. Artwork for custom orders is an additional fee and it is up to our discretion whether or not to include the option. Products may not be returned due to lack of artwork.
- Results may vary. External variable factors contribute to performance. A great player through great gear will always get a good result.
Please get in touch with us and let us know how we can help you in any way. Communication is the path to understanding. We look forward to working with you!